My 2015 Tahoe is in the shop, the AC stopped getting cold from the ceiling vents, luckily the dealer was open on saturday and they took it rite in. My salesman said there was a bulletin that just came out from Chevy about the problem.
1st Problem with less then 600 miles
- Thread starter linytahoe
- Start date
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wblakeney
Full Access Member
I have 1150 on mine and no problems with that so far. And yes it is hot in Texas.
Here's an update, because the model is so new they don't have a part to fix it with and they don't know when they will get it in.
Nelrock
New Member
I got told the same thing...waited almost 2 months...part comes in...they jack it up installing it. Now...they don't want to order a new part and are telling me they don't see anything wrong with it. I'm like...you've rubbed the leather right off the corner of the trim...how can you not see that?
So...I got a good camera...took photos...and I'm having them blown up. Gonna take them in and see if they still wanna tell me they don't see the damage.
I got a call this morning from the service guy he now tells me the part wont be in until next week, I called my salesman to ask who can I call at Chevy he suggest I speak to the service manager first, but he was busy at the time so when he called me back he said the part was on a fedex truck and they will have it and install it today. Hopefully I get the Tahoe back tomorrow
Nelrock
New Member
That's funny...after not hearing from them for over a month...I called. The lady who answered asked if I'd been called. I said no. She replies, well then it isn't in yet. I said, it's been a month, do you have an idea when it might be? She says, when it's in we'll call you.
Miraculously...the next day...the service manager calls me to tell me the part was in...and we setup an appt.
Seems to be their game.
Course...my excitement ended not long after, when they damaged another part of my dash installing it. So...had to order that and wait. :-/
Miraculously...the next day...the service manager calls me to tell me the part was in...and we setup an appt.
Seems to be their game.
Course...my excitement ended not long after, when they damaged another part of my dash installing it. So...had to order that and wait. :-/
Nelrock
New Member
Lol...no...they haven't even offered to fix the damage. But my truck wasn't in the shop for a month either. Not only have they not offered to fix it, when I pointed it out...they acted like they couldn't see what I see. I got pretty pissed off...I was getting very loud with them. I couldn't believe they were keeping straight faces.
So...I've taken photos and had them blown up to poster size...and I'm gonna go back in and have them tell me they don't see the hunk of leather missing from my dash.
So...I've taken photos and had them blown up to poster size...and I'm gonna go back in and have them tell me they don't see the hunk of leather missing from my dash.
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