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Document ID# 1724898
2004 Chevrolet Tahoe - 2WD
Subject: CD Player Long Load-to-Play Time, Error Message, CD Does Not Return to Previous Track, CD Does Not Play, CD Does Not Eject, CD Stuck in Player, Radio Will Not Accept CD (Reprogram Radio) #04-08-44-020C - (11/09/2005)
2004-2005 Chevrolet Avalanche, Express, Silverado, Suburban, Tahoe, TrailBlazer, TrailBlazer EXT with CD Player Radio (RPOs UB0 or UB1)
Condition some customers may comment on one of the following conditions:
• Long CD load-to-play time
• CD ejects with an error message of "CHECK CD"
• CD does not return to previous track after an ignition cycle
• Clock resets to 12:00
• CD does not play
• CD does not eject
• CD stuck in CD player
• Radio will not accept CD
Cause
A software anomaly within the radio has been found.
Correction
If the customer comments that the CD does not eject or the CD is stuck in the CD player, or the radio will not accept the CD, prior to programming the radio, perform the following steps.
Turn off the ignition.
Remove the radio fuse for a minimum of 30 seconds.
Reinstall the fuse, turn on the ignition and the radio.
Attempt to remove the CD by using the eject button or attempt to insert the CD.
If the CD was successfully removed or the radio accepted the CD, then proceed with reprogramming.
If the CD was not successfully removed or the radio did not accept the CD, then the radio must be removed for repair at an authorized Electronic Service Center.
Reprogram the radio with an updated software calibration. This new service calibration was released with TIS satellite data update version 10.0 available October 3, 2005. As always, make sure your Tech 2® is updated with the latest software version. Prior to entering TIS2000, enter the VIN into GM VIS to obtain the RPO codes of the radio and speaker configuration for the vehicle. This will allow for the correct calibration selection. Selecting the incorrect calibration for the vehicle configuration can damage the radio and, lead to unnecessary delays in repair time. Once programming is completed, wait at least one minute after key-off to allow the radio to accept the new calibration.