greenawayj
New Member
- Joined
- Mar 28, 2016
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Hi. New to the forum and joining because I am completely fed up with the AV system issues since purchase up to and including the recent Android Auto 'upgrade'.
I'm not going to go on extensively, but we have had numerous center console freezes and lockouts since getting our Tahoe in October. Mostly these reset had themselves after several hours or overnight, but they were very frustrating for my wife as they also lock her out from being connected to bluetooth and handsfree calls while driving with our kids. Sometimes, the issues would also lock up the driver side advanced display as well. Dealership said it was a known issue waiting for a software update (November. None ever came)
Two weeks ago, we take it in for the NEW Android Auto software update that the Chevy press release said would take "30 minutes". 2.5 hours later... it's done! Worked OK (kind of**) for the first few days, but the last week has been full of more freezes and screen blackouts sometimes with whatever had been playing last (XM, USB music, or kids Movies on SD card) and sometimes with no ability to play anything. Steering wheel volume controls worked, but not the main dial. This morning, the tahoe wouldn't start at all for 10 minutes. Then miraculously it did. Finally around 10am, the screen landed on a Linux page saying STATUS: "Waiting on Update Media" (See attached) Seems like it's hosed. Back to the dealer again. NOTE that we have not even been using the Android Auto projection since the day it was installed. I figured it would be a bit too complicated for my wife and to be honest, **it was super slow to respond to Android Controls in the 2 hours I used it. Generally, Chevy's version isn't ready for prime time in my opinion - I also have Android Auto in my Accord and it's much smoother and easier to use.
For us, the differentiation last fall among a few other large SUV options and the Tahoe was an 'advanced' media center and Android Auto connection (even though we knew it wouldn't come until March). That said, this aspect of the vehicle has been way way more frustrating than it's worth and is even now seemingly affecting our ability to drive it at all or have any entertainment options when it does start!
Anyway, I just wanted to post my experiences here to see if any other 2016s have been experiencing anything similar? I'm thinking this must be broader issue and not just our vehicle... We are taking photos and videos as things progress to document the issues and I want to raise this to someone at GM if I can. Not sure how to go about that though.
I'm not going to go on extensively, but we have had numerous center console freezes and lockouts since getting our Tahoe in October. Mostly these reset had themselves after several hours or overnight, but they were very frustrating for my wife as they also lock her out from being connected to bluetooth and handsfree calls while driving with our kids. Sometimes, the issues would also lock up the driver side advanced display as well. Dealership said it was a known issue waiting for a software update (November. None ever came)
Two weeks ago, we take it in for the NEW Android Auto software update that the Chevy press release said would take "30 minutes". 2.5 hours later... it's done! Worked OK (kind of**) for the first few days, but the last week has been full of more freezes and screen blackouts sometimes with whatever had been playing last (XM, USB music, or kids Movies on SD card) and sometimes with no ability to play anything. Steering wheel volume controls worked, but not the main dial. This morning, the tahoe wouldn't start at all for 10 minutes. Then miraculously it did. Finally around 10am, the screen landed on a Linux page saying STATUS: "Waiting on Update Media" (See attached) Seems like it's hosed. Back to the dealer again. NOTE that we have not even been using the Android Auto projection since the day it was installed. I figured it would be a bit too complicated for my wife and to be honest, **it was super slow to respond to Android Controls in the 2 hours I used it. Generally, Chevy's version isn't ready for prime time in my opinion - I also have Android Auto in my Accord and it's much smoother and easier to use.
For us, the differentiation last fall among a few other large SUV options and the Tahoe was an 'advanced' media center and Android Auto connection (even though we knew it wouldn't come until March). That said, this aspect of the vehicle has been way way more frustrating than it's worth and is even now seemingly affecting our ability to drive it at all or have any entertainment options when it does start!
Anyway, I just wanted to post my experiences here to see if any other 2016s have been experiencing anything similar? I'm thinking this must be broader issue and not just our vehicle... We are taking photos and videos as things progress to document the issues and I want to raise this to someone at GM if I can. Not sure how to go about that though.
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