OK this one has me slightly confused...I went to access my storage area via the rear window and found it to be locked. I "unlocked" it again from the remote without success. Long story short I am having intermittent problems where both rear passenger doors and the hatch/window are not unlocking by either the remote or the interior controls. When I "lock" these points of access you can hear the locks catching, but nothing when I "unlock" them. Any suggestions...